We love travel technology

Who we are

Our Company

InteRES was founded two decades ago in the early days of online travel. The mission of Rainer Herrmann, Volker Herrmann und Thomas Kreß was to leverage internet technology for flight shopping, and it has been a success ever since. Our clients are top-tier international travel companies, such as TUI, Thomas Cook, Sabre and Swiss (for whom we are operating and further developing their swiss.com). In 2016, the Airline Solutions business division has been established and our mission is to provide highly simplified, pure NDC-based airline retail solutions to all types of airlines.

Our Achievements

20 successful years in the software business is an achievement on its own. And more so, as our growing customer base represents the crème of German and international travel enterprises. We have been developing tailored front- and back-end solutions which are helping our clients to continuously grow their business. We have proven expertise in interface integration, booking and pricing engines, business rule engines, multi-channel content aggregation, various airline PSS, NDC/ONE Order and much more. Whatever we do, we’re ahead of the curve to improve and innovate and add value.

Our Vision for Airlines

We strongly believe in airline retailing based on our strategic, commercial and technological experience from all parts of the value chain. In order for airlines to be more customer centric, more responsive in the marketplace and ultimately more profitable, an integrated Offer & Order Management system is needed that is consistently built around retailing procedures, leverages NDC and ONE Order and enables radical simplification. We want to help airlines to abandon legacy concepts and replace them with state-of-the-art consumer-oriented workflows to catch up with modern online retailing.

learn how we see the world

Our Latest News

There is much more to catching up with modern e-commerce than installing a CDO and building a NDC API. Technology is changing in a breath-taking speed and consumers expect simple usability and relevant offers. But existing processes, often overly complex, are not fit-for-purpose. InteRES will help you transitioning to pure and simplified retailing. Mindset is key and, in our blog, we try to provide food-for-thought. Please do let us know what you think.

Unleash the Power of NDC Payment

The NDC schema of IATA has payment capabilities. This brings interesting opportunities for the whole value chain. Not only can the payment process be streamlined, it can also easily be made more secure and efficient. InteRES and Datatrans, a leading payment service provider based in Zurich, jointly developed a secure in-funnel payment solution for NDC messaging – with more features and solutions to follow soon.

InteRES first to be certified Level 3 for NDC 17.2

InteRES is the first IT provider to be certified NDC 17.2 Level 3. Our Retail Engine, which is native to NDC and ONE Order, has been fully upgraded to IATA’s newest schema release and we will continue to quickly embrace new versions of NDC as they are made available by IATA. With 17.2, a full pure NDC end-to-end process is now possible.

More on Retailing: Segmentation, relevance & data

In this article, I will try to deal with some ever-present buzzwords, like big data, personalisation and agile, while utilising results of two white papers, one of SAS in cooperation with Roland Berger, and the other one of NRF Think Tank, to elaborate a bit on what needs to be done. Again, retailing is the subject, as I believe that the specific thinking and capabilities of the retail industry are worth being looked at, as they’re still not sufficiently reflected in products and services for airlines. This is a somewhat longer read.

Why is this not Amazon? Retailing strategy needed.

Complexity should not be a roadblock towards more successful selling of goods and services. Low Cost Carriers have demonstrated that less complexity and a more flexible IT system environment can lead to lower unit costs, improved usability and enhanced selling. With this strategy, they have climbed from about 5% to almost 50% market share of intra-European flights in only 15 years. Now is the time for traditional carriers to catch up and develop their own retailing strategy, especially as the LCCs are currently moving to 2.0 retailing platforms.

On a personal note – 20 years InteRES. Trust. Focus. Passion.

Since 1997, the very early days of airline ticket sales via the internet, InteRES is not only a trusted partner for top-tier businesses like TUI, Thomas Cook, Sabre and Swiss. We are also a trusted employer for our passionate and highly qualified staff. With a strong focus on designing and delivering air content, we have proved being an innovative, reliable dedicated and supportive technology partner. Read more about who we are – and get curious how our software solutions can support your airline, tour operator or travel sales platfrom business.